🔥
Emergency call inbound: Margaret Dillard · 847 Sunrise Ave · "No AC, 94°F inside, elderly couple" · Dispatched Sara Patel (6 min ETA)
View Job → ✕
Today · Thursday, Apr 16
8 technicians active · 14 jobs scheduled · $18,420 in revenue
Today Revenue
$18,420
↑ 12% vs last Thu
Jobs Completed
9/14
64% completion rate
Avg Job Value
$1,316
↑ 8% this month
Customer Rating
4.87
⭐ 231 reviews this month
SLA On-Time
94%
↑ 3pts vs last week
Live Crew Map
Last updated 23 seconds ago
🔧
Jose M · Repair · Oak Lane
🚐
Derek T · En Route
👤
Sara P · Available
⚙️
Ryan K · Install · Coral Dr
🍽️
Luis W · Break till 1:30
❗
📅
☀️
96°F
Feels 103°F
On Job
Available
Driving
Unassigned
3
In Progress
2
En Route
1
Unassigned
9
Completed
Job Queue
14 total · 5 active
Active 5
Scheduled
Completed
Margaret Dillard
847 Sunrise Ave, Boca Raton
🚨 Emergency
NOW
$425
In Progress
Technician
Sara Patel
ETA
6 min
System
Carrier 3-ton split
Last Service
Mar 2024
⚠️ Elderly couple, 94°F indoor temp. Client requested same tech as last visit. Unit age: 14 years. Upsell opportunity for full replacement.
Kevin & Lisa Thornton
1204 Coral Dr, Delray Beach
⚙️ New Install
9:00 AM
$4,850
In Progress
Technician
Ryan Kim
Est. Complete
3:30 PM
Unit
Carrier 24ACC636A
Finance Status
✅ Approved
5-ton Carrier Infinity unit. Includes air handler + condenser. Permits pulled. Customer financed through GreenSky 0% APR 18 months.
Oak Park HOA
22 Oak Lane Community Ctr
🔧 Repair
7:30 AM
$1,240
In Progress
Technician
Jose Martinez
Est. Complete
12:30 PM
Issue
Compressor failure
Part Status
✅ On truck
Compressor replacement (Copeland ZR61K5E-PFV). Part was sourced from Waxman supply this AM. HOA billing contact: Sharon Blake.
TechBridge Solutions
3300 N Federal Hwy, Boca
🔧 Repair
11:00 AM
$890
Dispatched
Technician
Derek Thompson
ETA
8 min
Issue
Zone control fault
Account
Commercial / Net-30
Server room zone not cooling. Client reports 88°F in server area. High priority — equipment risk. Call facility mgr Mike Chen on arrival: (561) 402-8821.
Patricia Nguyen UNASSIGNED
412 Maple St, Pompano Beach
🔧 Repair
1:00 PM
$680
Needs Tech
Technician
⚠ Unassigned
Available Techs
Sara P (nearest)
Issue
AC not cooling
Customer Type
★ Priority Member
MemberCare customer since 2019. Reports unit blowing warm air. Attic unit — ladder required. Customer available all day.
Revenue This Week
Goal: $85K · On track ✅
Mon
Tue
Wed
Thu
Fri
Sat
— Goal $85K
WTD Total
$59,330
Customer Messages
12 today · 3 unread
MD
Margaret Dillard Inbound
"Is the tech still coming? It's so hot in here 😰"
2 min ago
SY
System Outbound
"Hi Margaret, Sara is 6 minutes away! You'll receive a call when she arrives."
1 min ago
KT
Kevin Thornton Inbound
"Ryan is doing great. Quick question on the warranty..."
34 min ago
PN
Patricia Nguyen Inbound
"I've been waiting since 11am, any update on my tech?"
1 hr ago
Tech Performance
Today
JM
Jose Martinez
Lead Tech · 7 yrs
On Job
4 jobs
$5,240
RK
Ryan Kim
Install Specialist
On Job
1 job
$4,850
DT
Derek Thompson
Service Tech
Driving
3 jobs
$3,460
SP
Sara Patel
Service Tech
Available
2 jobs
$2,890